Privacy Policy
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Alpha Utilities (Alpha U Limited) (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data of our customers in compliance with the UK General Data Protection Regulation (UK GDPR).
Information We Collect
We may collect the following types of personal information from you:
- Contact information such as name, address, email address, and phone number.
- Business information such as company name, business address, and industry sector.
- Financial information for billing and payment purposes.
- Usage data related to your interactions with our services.
How We Use Your Information
We use the personal information we collect for the following purposes:
- Providing and managing our services to you.
- Processing payments and invoices.
- Communicating with you about your account and services.
- Improving our services and customer experience.
- Complying with legal obligations.
Data Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
- Service providers and partners who assist us in delivering our services.
- Legal authorities or regulators when required by law or to protect our rights.
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing integrity and confidentiality of your data.
Your Rights
You have the following rights regarding your personal information:
- The right to access and request a copy of your data.
- The right to rectify any inaccurate or incomplete data.
- The right to request the erasure of your data under certain conditions.
- The right to object to the processing of your data.
- The right to data portability.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at below mentioned details.
Email: info@alphautilities.co.uk
Phone: 0161 507 1724
Changes to this Policy
We reserve the right to update and revise this Privacy Policy from time to time. Any changes will be communicated to you through our website or other appropriate channels.
By using our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.